Shipping policy

Effective Date: August 14th 2025

At FeyWorks (www.feyworks.co.uk), we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

1. Shipping Locations
We currently ship physical products within the United Kingdom. International shipping may be available on a case-by-case basis—please contact us at feyworksofficial@gmail.com for enquiries.

2. Processing Time
- All orders are processed within 2–5 business days.
- Custom or handmade items may take longer; estimated production times will be provided on the product page.

3. Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days within the UK.
- Express Shipping: 1–3 business days within the UK (available at checkout).
Delivery times may vary due to postal service delays or unforeseen circumstances.

4. Shipping Costs
- Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
- We occasionally offer free shipping promotions—please check our website for current offers.

5. Order Tracking
- A tracking number will be provided for all shipped orders.
- You can use this tracking number to monitor your delivery via the carrier’s website.

6. Lost or Damaged Items
- FeyWorks is not responsible for lost, delayed, or damaged parcels once they have been dispatched.
- If your order arrives damaged, please contact us immediately at feyworksofficial@gmail.com with photos of the item and packaging, and we will do our best to resolve the issue.

7. Contact Information
For shipping enquiries or assistance, please contact us at:
- Email: feyworksofficial@gmail.com
- Address: FeyWorks, 101 Elizabeth Way, Laindon, Basildon, Essex SS15 5GN